QualitySolicitors Chapman & Chubb

QualitySolicitors Chapman & Chubb
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Tuesday, 15 May 2012

How to take control of your Twitter account?


You may wish to do this if you Twitter account has been hacked/phished.

This requires three simple steps

A) Have a look which applications are using your Twitter account
Follow below:
Login to your Twitter account
Click on the symbol, on top of your screen on the right side 
Click on ‘Settings’
Click on 'Apps', on left of screen
Do you see any services you do not recognise? Be a 100% sure that this application is unwanted, then revoke access.

Now going fast to the second very important step.
B) Change your password
Click on the symbol, because you are still logged in
Click on ‘Settings’
Click on 'Password', on left of screen
Change this totally to something else

C) Apologise
Now you have full control of your Twitter account, it's time to send an apology message saying that you account was hacked and you have been sending spam tweets which you were unaware of. Mention that you have 100% control of your Twitter account again.

Tuesday, 8 May 2012

Warning Energy Companies Direct Debit Rip-Off


Some energy companies are sending letters to consumers saying they have reviewed their direct debit payments and the amount taken will be increased. We have had a letter ourselves stating “We’ve just completed your latest review and your Direct Debit payment has been different to your usage, so we’ve now calculated your new payment amount which we’ve summarised for you”. Our new calculated payment would constitute an increase of just over 35% on our previous payments even though we are actually in credit by more than a single monthly payment. I contacted our supplier, EDF, and told them their review didn’t make sense and they immediately, without any argument, changed our future direct debit payment back to the amount we had been paying for the last year! 

If you receive a similar letter, check it carefully, and if you disagree with your supplier’s assessment contact them.

A point of interest: the property to which the above refers in the last 12 months used less than £96 p/m of electricty. EDF calculated our future monthly usage to be £7,474.00!